Working in sales, especially Real Estate Sales, can be challenging, and many agents find prospects aren’t always ready to just pick up the phone and call. Usually they are at different stages of the home buying or selling process. Many who visit my site are in the beginning stages of gathering information prior to embarking on the actual home buying or selling journey and simply aren’t ready to converse with a real estate agent at that point.

Though I realize this, I also realize that those who come to my site and leave again without making contact with me may never end up using the quality professional services I can provide, and they may even end up working with another, competing agent after gaining knowledge from the free information offered on my site.

Also, prospects who have additional questions while visiting my site may be hesitant to pick up the phone for fear of an unfamiliar ‘salesperson’ trying to reach through the phone to grab them and immediately try to sell them a home. So how is an agent able to ‘capture’ the interest of the prospect before they leave the site? That is the million dollar question. Well, the truth is there is no guarantee. Some may bookmark the site to visit at a later date. Others may call if and when they are ready and still others never return at all.

Recently I have found a fantastic product that will ‘bridge the gap’ and bring prospects one step closer to me and my ability to serve their needs. With this new online service, called Chat to Text, I immediately saw the value and jumped at the opportunity to purchase it for use on my site. Chat to Text is a very affordable and handy feature which enables visitors to immediately ‘chat’ with me via their computer.

Suppose a visitor on my blog is reading about ‘Credit Requirements for Home Buyers,’ and additional questions arise while reading. Though my phone number is prominently listed at the top of the page, chances are the prospect won’t pick up the phone to call for the answer(s) they desire. Enter Chat to Text. A prominent ‘chat with me live’ button is located to the right of the article they are reading. When the prospect clicks the button, a chat window appears enabling them to type a question or comment which is then transmitted to an SMS message and delivered to my cell phone.

Whether I am in line at the grocery store or sitting in the waiting area at the local oil change service station, I am able to respond to the Prospect’s inquiry, thus answering their question(s), take the opportunity to thank them for visiting my site and remind them to be sure and chat or call any time they have additional questions and/or when they are ready to buy or sell a home.

Chat to Text provides the Prospect with a convenient ‘buffer’ if you will, between them and the one they want to contact for the answers they are looking for. This buffer provides an atmosphere that is less threatening than actually talking on the phone. The result is similar to other sites that provide ‘free live operator chat’ services. The difference is, the Prospect is able to communicate directly with me instead of an operator.

Thanks to this great new Chat to Text service, I am now able to bridge the gap of communication with future prospects who visit my site, turning a ‘cold’ lead into a ‘warm’ lead, gaining the Prospect’s confidence in me and eventually assisting them during the home buying or selling process when they are ready.

I also use Chat to Text on my Facebook account, which helps to keep me connected with family, friends and coworkers who are visiting my Facebook page. For one low price, I can use Chat to Text on all of my social networking sites and web pages or blogs.

I love Chat to Text, because helping me to keep in touch with others is what it does.